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Annual plans

All wede plans are annual. The licence of a plan is paid once a year, on one invoice, and the plan becomes active once that invoice is paid. Plans are priced per country, so the price of a plan depends on the country of your tenant. wede can agree conditions of its own with your organisation for any plan: the price, what it includes and the prices above it. Billing in the dashboard always shows the conditions that apply to you. Your plan defines:
  • The continuity mode of your tenant: automatic cascade or store-and-forward. See Connectivity.
  • What it includes: users, devices, zones, webhooks and data sources (empty means unlimited), production events per year, and the communications included per year on each channel (SMS, voice, data, LoRa, satellite and edge).
  • The availability target of the production API.
  • The add-ons it includes or offers.
  • A fee per production event, when the plan has one.
What counts: Sandbox usage never counts toward your plan. See Metering and usage.

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Usage above the plan

Going above what your plan includes never stops your operations. What goes above it is charged apart, at the prices of your conditions: Units above the plan are counted only on days with a paid licence in force. An item without a price is not charged. Communications through your own providers and sandbox events are never charged.

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Fee on value

For payments, transfers and other operations with an amount, wede can agree with your organisation a fee on the value of each operation, besides the fee per event. It is set for each operation type of your catalog, so payments and transfers can have different fees. Without one, no fee on value is charged.
  • It depends on the amount of each operation, as agreed in your contract.
  • It applies to accepted production operations in the currency of your country, the currency of your invoices. An operation in another currency pays only the fee per event: amounts are never converted.
  • A reversal pays nothing and does not refund the fee of the operation it reverses.
  • A change applies to the operations that follow; operations already charged keep their fee.
The fee on value is the price of the wede service and is invoiced to your organisation. wede never deducts it from an operation, never holds or moves funds and never charges your customers. To calculate it, wede uses the amount and currency of each ledger line as captured, as agreed in your contract; wede staff see only the number of operations and the fee per operation type. The fee on value goes on the monthly invoice, one line per operation type with the number of operations. Your fee is in Billing in the dashboard and in GET /v1/tenant/monthly-invoices (value_fees).

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The monthly invoice

Everything charged apart from the plan goes on one invoice a month, so you never get several. It is issued at the start of each month for the month before, with one line per charge, and is payable within the term stated on it. A month whose total is below 0.50 in your currency is not invoiced on its own: it goes on the next invoice. The licence itself is never on the monthly invoice. The invoices are in Billing in the dashboard and in GET /v1/tenant/monthly-invoices.

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Upgrade suggestion

When what was charged above your plan in the last monthly invoice (communications, units and events, without the fee per event and the fee on value) is more than the monthly difference to the next plan by price for your organisation (the difference of the yearly prices divided by 12), Billing suggests that plan, with both prices. Nothing changes until your administrator chooses a plan and pays it.

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See your plan

GET /v1/tenant/plans returns every plan offered to your organisation, each with your conditions: the price per year, what it includes, the prices above it, the fee per event and the add-ons. GET /v1/tenant/billing returns your current plan, the plans available in your country and your usage for the year. Both work with your API key or with a session whose role can view billing.
The main fields of the response:

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Communications model

There are two ways to give your tenant access to communication channels, and you can combine them.
  • Through wede. wede provides access to SMS, voice, satellite, LoRa and edge channels, so you do not have to contract each provider yourself. Consumption is counted against the channel allowances of your plan, and what goes above them is charged on the monthly invoice.
  • Through your own providers. Your organisation contracts directly with its own telecom operators, satellite carriers or LoRa network operators, and wede connects them to your tenant. wede counts consumption on these providers but never takes it from your channel allowances and never charges it.
Both models use the same integration and the same continuity modes. Your integration code does not change with the model you choose.